Getting StartedWe Love Our Customers
Support via E-Mail is available 24-hours per day, 7-days per week, to access support services choose one of the options below.
Support Services
- Getting Started - How to Sign-Up and Get Connected
- Frequently Asked Quetions - Get Answers Fast
- Having Trouble? - Try Our E-Mail Support System
- E-Mail Settings - These Tips Might Help
- Advanced Support - Connecting Your Gaming System, Bridging Routers, Etc.
Hop On and Go
Getting connected is easy, just follow these simple steps and you'll be surfing the net in no time. If you have any questions or need assistance, click here.
- Open your wireless device (ie. Laptop, Desktop with a Wireless Card, or PDA with a standard browser)
- Search for the NETse7en wireless connection. It will look something like this "Join NETse7en - Low Cost Internet - Log On Today"
- Connect to the wireless wetwork (The network is secure, ignore windows warning about security)
- From the splash page; choose your package and follow the simple steps to get connected
- You're now online. Its that simple.
Need more help getting connected? Click here.
E-Mail Support
If you're having trouble consult our Frequently Asked Questions Page if you can't find the answer you're looking for try our E-Mail Support System.
- I'm having trouble sending e-mail
- I'm getting a message "Your session has been terminated"
- I want to cancel services
- I don't get a log-in page when I first open my web-browser
If these questions aren't what you're looking for try our E-Mail Support System.
Support for Partners & Resellers
If you are a partner, agent or reseller, please log-in to our secure partner center or contact your NETse7en Representative.
* NETse7en support covers general issues relating to your ability to connect to the NETse7en Network. It does not include support for non-NETse7en hardware, 3rd party software or e-mail.
